At Pocket CPA (“we,” “us,” or “our”), your privacy is of utmost importance to us. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, “Services”). By accessing or using the Services, you consent to the collection and use of your information as described in this Policy.

1.1 Personal Information:

• Name
• Email address
• Phone number
• Payment details (processed securely through third-party payment gateways)
• Any other information you voluntarily provide through forms or account registration.

1.2 Non-Personal Information:

• IP address
• Browser type
• Device information
• Cookies and usage data (e.g., pages visited, time spent on the website).

We may use the information we collect for the following purposes:

• To provide, improve, and personalize our Services.
• To process transactions and send related information, such as confirmations and invoices.
• To respond to your inquiries and provide customer support.
• To communicate with you about updates, promotions, and important notices.
• To detect and prevent fraudulent activities and enhance security.
• To comply with legal obligations and enforce our Terms and Conditions.

3.1 Cookies: We use cookies to enhance your experience, understand how you interact with our Services, and remember your preferences. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

3.2 Analytics: We may use third-party analytics tools (e.g., Google Analytics) to collect and analyze usage data to improve our website.

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

• Service Providers: We may share information with third-party vendors who assist in providing our Services (e.g., payment processors, hosting services).
• Legal Compliance: We may disclose information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Depending on your jurisdiction, you may have the following rights:

• Access your personal information.
• Correct or update inaccurate information.
• Request deletion of your data.
• Object to or restrict certain processing of your information.
• Withdraw consent where applicable.

To exercise these rights, please contact us using the contact information provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

We may update this Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the “Effective Date” or providing additional notice.

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you have any questions regarding these Terms, please contact us at: contact@pocketcpa.ca